Privacy Policy

Information you provide directly

When you use ContentPilot AI, you may provide us with information such as your business name, niche, target audience, goals, and content preferences when generating a content plan. If you create an account, we collect your email address and password.

Information collected automatically

We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We use cookies and similar tracking technologies to collect this information.

AI-generated content inputs

The business details and prompts you submit to generate content plans are processed by our AI provider (OpenAI) to produce your results. We may retain these inputs to improve our service, subject to the terms below.

We use the information we collect to: provide, operate, and improve ContentPilot AI; generate AI-powered content plans tailored to your business; communicate with you about your account, updates, and support; analyse usage patterns to enhance the user experience; comply with legal obligations; and prevent fraud and abuse.

AI processing

Your content plan inputs are sent to OpenAI for processing. OpenAI's use of this data is governed by their privacy policy and API usage policies. We do not permit OpenAI to use your data to train their models under our API agreement.

Service providers

We may share your information with trusted third-party service providers who assist us in operating our platform, such as hosting providers, analytics services, and payment processors. These providers are contractually obligated to protect your data.

Legal requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your data

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse how our service is used. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features. We use analytics tools to understand aggregate usage patterns — these tools may set their own cookies subject to their respective privacy policies.

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Content plan inputs may be retained in anonymised form for service improvement.

Depending on your location, you may have the following rights regarding your personal data: the right to access the personal data we hold about you; the right to correct inaccurate or incomplete data; the right to request deletion of your data; the right to restrict or object to certain processing; the right to data portability; and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected].

We implement industry-standard security measures to protect your information, including encryption in transit (TLS), secure storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect any unauthorised access to your account.

ContentPilot AI is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of ContentPilot AI after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.